Data protection regulations
Last updated on 16-Mar-2024
Date of entry into force 16-Mar-2024

This privacy policy describes the guidelines of Sinsoma GmbH, Bahnhofstraße 32a, Upper Austria 6176, Austria, e-mail: office@sinsoma.com, telephone: +43 (0) 50239-0 on the collection, use and disclosure of your data that we collect when you use our website ( https://bedbugs.sinsoma.com ). (the “service”). By accessing or using the Service, you consent to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not agree to this, please refrain from accessing and using the service.

We may change this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will become effective 180 days after the revised Policy is posted on the Service, and by continuing to access or use the Service after that time, you agree to be bound by the revised Privacy Policy. We therefore recommend that you check this page regularly.

1. We collect information:

   We will collect and process the following personal information about you:

   1. Name
   2. e-mail

2. How we use your information:

   We will use the information we collect about you for the following purposes:

   1. Marketing/Advertising
   2. Create user account
   3. Targeted advertising
   4. Managing customer orders

   If we wish to use your data for another purpose, we will ask for your consent and will only use your data after receiving your consent and then only for the purpose(s) for which you have given your consent, unless we are legally obliged to do otherwise.

3. Storage of your information:

   We will retain your personal information for 90 days to 2 years after termination of the user account or for as long as we need it to fulfill the purposes for which it was collected, as described in this Privacy Policy. We may need to retain certain data for longer, e.g. for records/reports in accordance with applicable law or for other legitimate reasons, such as to enforce legal claims, to combat fraud, etc. Anonymous Residual Data and Aggregated Data that does not identify you (directly or indirectly) may be retained indefinitely.

4. Your rights:

   Depending on applicable law, you have the right to access and rectify or erase your personal data or obtain a copy of your personal data, restrict or object to the active processing of your data, ask us to transfer (port) your personal data to another entity, withdraw the consent you have given us to process your data, the right to lodge a complaint with a legal authority, and other rights that may be relevant under applicable law. To exercise these rights, you can write to us at office@sinsoma.com. We will respond to your request in accordance with applicable law.

   Please note that you may not be able to access or use the services for which your data has been requested if you do not allow us to collect or process the required personal data or if you withdraw your consent to the processing of such data for the required purposes.

5. Cookies etc.

   If you would like to find out more about how we use these technologies and what options you have in relation to these tracking technologies, please read our Cookie Policy.

6. Security:

   The security of your data is important to us and we will take reasonable security measures to prevent the loss, misuse or unauthorized alteration of your data under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

7. Complaints/data protection officer:

   If you have any questions or concerns regarding the processing of your data held by us, you can contact our complaints officer by e-mail: Sinsoma GmbH, Bahnhofstraße 32a, e-mail: office (at) sinsoma.com. We will handle your concerns in accordance with applicable law.